FAQs
Answers to some frequently asked questions
Do you bill insurance?
Payment is due at time of service. We no longer bill any type of insurance. However, if you know that your insurance policy covers our services we are able to provide "superbills" for you to submit to your insurance company for reimbursement.
Will my insurance cover your services?
To know which benefits you have, check your insurance policy handbook, call your insurance company, or ask the Human Resources office at your employer. Each policy is individual and we have no way of knowing what your policy covers.
First and most importantly, ask if the issue you want treatment for is covered at an out-of-network practitioner as they may require that you see an in-network practitioner. Billing codes we commonly use are: 99202 (first visit only); 97810, 97811, & 97139 (recurrent visits). Ask them how much they will reimburse you for these codes. This will give you a good idea of whether or not your insurance company will help you pursue acupuncture treatment or you will need to pay out of pocket.
How much does a treatment cost?
We use established medical billing codes just like any other medical office, which are based on which procedures we do and how much time we spend doing them. Because this is determined based on your presentation at the time of treatment, upfront we can only give estimates. Typically, a first visit will range from $170-$195 and follow-up visits from $85-$143, depending on the type of treatment needed. For a more complete treatment and quicker recovery, many patients will also be prescribed herbal formulas and/or supplements, and/or supplemental bodywork or treatments, which may not be included in the above pricing.
Which forms of payment do you accept?
We accept payment in the form of cash, personal check, credit card, HSA, and goldbacks (for more information see goldback.com).
How often do I need to be treated?
For most health issues, we treat every 3-4 days in the beginning of the course of treatment. Within our treatments, we are working to rebalance and support the body's energy systems to encourage true healing to take place. Even though acupuncture treatments can very often help to alleviate pain rather quickly in many instances, we continue toward complete resolution of the issue so the problem doesn't return. When we see that your issue is improving and you are able to go longer between treatments, we start to spread them out with more days between treatments. This is something that is decided jointly between patient and practitioner.
How many treatments will I need? How long will I need to come for treatment?
Each person's healing is individual and influenced by the current level of health and lifestyle factors. Issues that are not very complex and are easily resolved are often treated for just a few weeks. Most issues we treat, though, result from an imbalance that is complex or has been going on for a while and, therefore, can take weeks to months for complete resolution. In many cases, we are relying on the creation of new energy patterns, corrected blood flow, and the growth of new cells and tissues for complete resolution of the issue. We can give you a general idea regarding your issue at the first visit and then again later, according to the healing pattern we observe in you. As the treatments continue, you will also become aware of your own unique healing pace.
My fertility doctor told me to get acupuncture during my IVF or IUI treatments. Do you treat this?
While it has been proven that acupuncture helps IVF treatments to be 40% more effective, we no longer treat patients in conjunction with Western medicine fertility treatments. Also, we are not currently treating fertility from a TCM standpoint either.
Do you treat children?
We will treat children on a case-by-case basis, which we can determine with a Discovery Consultation. Be aware that most issues parents seek acupuncture/TCM treatment for for their children are based in diet, nutrition, and lifestyle. All of these would have to change according to our recommendations for the treatments to be effective (for example - no processed foods, no fast food, very limited electronics).
